Payment Policy

At Supreme Leather Supply, we aim to provide a secure, smooth, and reliable payment experience for all customers. This Payment Policy outlines the accepted payment methods, billing process, currency information, and important guidelines related to online payments.

Accepted Payment Methods

We offer multiple secure payment options to ensure a convenient checkout experience:

Credit & Debit Cards (Visa, Mastercard)

Instant EFT

Bank Transfer

Mobile Wallets (where available)

All transactions are processed through secure and encrypted payment gateways to ensure your personal and financial information is protected.

Currency

All prices displayed on our website are listed in:

South African Rand (ZAR R)

Your final payment amount will be charged in ZAR, regardless of your bank’s local currency.

Payment Processing

Payments must be successfully completed at checkout before your order is confirmed.

Once payment is approved, you will receive an order confirmation email with your order number and purchase details.

If a payment fails or is declined by your bank, the order will not be processed.

Security & Fraud Prevention

To maintain a safe shopping environment, we use industry-standard encryption and fraud-detection systems.
Orders flagged for potential fraudulent activity may be placed on hold until verification is completed.
We may request additional information such as proof of identity or billing confirmation if needed.

Billing Information

Customers are responsible for providing accurate billing details during checkout.
Incorrect or incomplete billing information may lead to delays in processing your order.

Payment Errors

If you encounter any payment issues:

Double-check your card details or banking information

Ensure sufficient funds are available

Contact your bank for possible authorization or security holds

If the issue persists, reach out to our support team at sales@supremeleathersupply.co.za

Refunds

Approved refunds will be issued back to your original method of payment.
The processing time for refunds is typically 7 days, depending on your bank or payment provider.
For full refund details, please refer to our Refund & Return Policy.

Contact Us:

Store Name: Supreme Leather Supply

Business Register Name: HAMAD AND BROS ENTERPRISE (PTY) LTD

Business Registration Number: 2014/084313/07

Business Address: 5 Carnie Road, Rylands Estate, Athlone, Western Cape 7764, South Africa

Phone: +27 84 610 6486

Email: sales@supremeleathersupply.co.za

Business Hours: 9:00 am to 5:00 pm Between Monday to Friday

Timezone: (GMT+02:00) South Africa Standard Time (Johannesburg)